Rossum incident

Documents dashboard issues

Minor Vendor's status page →

Resolved after 1 hour 18 minutes, affecting EU Frankfurt, on March 25, 2025.

monitoring Mar 25, 2025, 06:01 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 25, 2025, 05:00 AM UTC
Resolved
Mar 25, 2025, 06:19 AM UTC
Duration
1h 18m
Detected by Pingoru
Mar 25, 2025, 05:00 AM UTC

Affected components

EU Frankfurt

Update timeline

  1. investigating Mar 25, 2025, 05:49 AM UTC

    One of our systems providing fast search and listing of documents has an outage. This affects documents dashboard, which doesn't display changes to documents correctly. Our team is already investigating the situation.

  2. investigating Mar 25, 2025, 05:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 25, 2025, 06:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 25, 2025, 06:19 AM UTC

    This incident has been resolved.

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