Rossum incident

Application slow-down

Major Resolved View vendor source →

Rossum experienced a major incident on October 7, 2026 affecting EU Frankfurt, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 10:57 AM UTC
Resolved
Oct 07, 2026, 11:53 AM UTC
Duration
56m
Detected by Pingoru
Oct 07, 2026, 10:57 AM UTC

Affected components

EU Frankfurt

Update timeline

  1. investigating Oct 07, 2026, 10:57 AM UTC

    We are experiencing timeouts with some services and are working on idntification of the problem

  2. identified Oct 07, 2026, 11:32 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 07, 2026, 11:33 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 07, 2026, 11:53 AM UTC

    The issue was mitigated. We are working on a long-term solution for this.