Rossum incident

Mastar Data Hub errors

Major Resolved View vendor source →

Rossum experienced a major incident on February 10, 2026 affecting EU Ireland and Japan Tokyo and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 10:50 AM UTC
Resolved
Feb 10, 2026, 11:50 AM UTC
Duration
59m
Detected by Pingoru
Feb 10, 2026, 10:50 AM UTC

Affected components

EU IrelandJapan TokyoEU FrankfurtUS east coast

Update timeline

  1. investigating Feb 10, 2026, 10:50 AM UTC

    One of our components, Master Data Hub has experiencing raised number of errors. Our team is already investigating the situation.

  2. identified Feb 10, 2026, 11:09 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 10, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 10, 2026, 11:50 AM UTC

    This incident has been resolved.