Resolved after 8 hours 36 minutes, affecting IDeaS and TravelClick GMS and 1 more, on October 22, 2025.
Resolved – API & EDH Service Disruption Timeframe: October 21, 2025, from 9:00 PM to 12:40 AM PST The earlier issues affecting API services and the Enterprise Data Hub (EDH) have been resolved. Both services are now fully operational following the completion of the server migration. We appreciate your patience and understanding while our team worked to restore service.
Affected components
Update timeline
- investigating Oct 22, 2025, 06:28 AM UTC
Following the recent server migration, we’ve identified issues affecting API services and the Enterprise Data Hub (EDH). Our team is investigating and working to restore normal service as quickly as possible.
- resolved Oct 22, 2025, 03:05 PM UTC
Resolved – API & EDH Service Disruption Timeframe: October 21, 2025, from 9:00 PM to 12:40 AM PST The earlier issues affecting API services and the Enterprise Data Hub (EDH) have been resolved. Both services are now fully operational following the completion of the server migration. We appreciate your patience and understanding while our team worked to restore service.
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