Resolved after 1 hour 53 minutes, affecting East Server and West Server and 1 more, on September 23, 2026.
The issue causing redlining when running reports or operating RoomKeyPMS has been resolved. Monitoring confirms stable system performance, with operations and reports running normally.
Affected components
Update timeline
- investigating Sep 23, 2026, 06:45 PM UTC
We are investigating reports of redlining occurring when running reports or operating RoomKeyPMS. Our team is actively reviewing the issue and working to identify the cause. We will provide another update as more information becomes available.
- identified Sep 23, 2026, 07:04 PM UTC
The issue causing redlining when running reports or operating RoomKeyPMS has been identified. Our team has implemented a resolution and is currently monitoring the system for increased stability. We will provide another update as monitoring continues.
- monitoring Sep 23, 2026, 07:12 PM UTC
Monitoring continues to show signs of stability. RoomKeyPMS operations and reports are running without issue at this time. We will continue monitoring the system and provide further updates as needed.
- resolved Sep 23, 2026, 08:39 PM UTC
The issue causing redlining when running reports or operating RoomKeyPMS has been resolved. Monitoring confirms stable system performance, with operations and reports running normally.
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