RoomKeyPMS incident

East Server Slowness

Resolved after 1 hour 55 minutes, affecting East Server, on February 2, 2023.

resolved Feb 02, 2023, 07:52 PM UTC

The issue has been resolved on the server and an investigation will continue as to what caused the slowdown.

Started
Feb 02, 2023, 05:56 PM UTC
Resolved
Feb 02, 2023, 07:52 PM UTC
Duration
1h 55m
Detected by Pingoru
Feb 02, 2023, 05:56 PM UTC

Affected components

East Server

Update timeline

  1. investigating Feb 02, 2023, 05:56 PM UTC

    We are currently investigating this issue and properties may experience slowness/redlining.

  2. resolved Feb 02, 2023, 07:52 PM UTC

    The issue has been resolved on the server and an investigation will continue as to what caused the slowdown.

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