RoomKeyPMS incident

East Server Slowdown Issues

Resolved after 20 hours 31 minutes, affecting East Server, on February 5, 2023.

monitoring Feb 05, 2023, 11:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 05, 2023, 07:17 PM UTC
Resolved
Feb 06, 2023, 03:48 PM UTC
Duration
20h 31m
Detected by Pingoru
Feb 05, 2023, 07:17 PM UTC

Affected components

East Server

Update timeline

  1. investigating Feb 05, 2023, 07:17 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 05, 2023, 07:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 05, 2023, 11:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2023, 03:48 PM UTC

    This incident has been resolved.

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