RoomKeyPMS incident

West server issues

Minor Vendor's status page →

Resolved after 2 hours 27 minutes, affecting West Server, on April 5, 2023.

resolved Apr 05, 2023, 11:16 PM UTC

A fix has been implemented and we have been monitoring the results. This incident has been resolved.

Started
Apr 05, 2023, 08:49 PM UTC
Resolved
Apr 05, 2023, 11:16 PM UTC
Duration
2h 27m
Detected by Pingoru
Apr 05, 2023, 08:49 PM UTC

Affected components

West Server

Update timeline

  1. investigating Apr 05, 2023, 08:49 PM UTC

    We have been experiencing issues with slowness and redlining on our West server. Our development team is aware of the issue and is currently investigating the issue.

  2. identified Apr 05, 2023, 09:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 05, 2023, 11:16 PM UTC

    A fix has been implemented and we have been monitoring the results. This incident has been resolved.

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