RoomKeyPMS incident

Server Connectivity Issues

Critical Vendor's status page →

Resolved after 12 hours 39 minutes, on January 10, 2024.

resolved Jan 26, 2024, 06:51 PM UTC

Between 3:28 PM to 3:39 PM PST, clients experienced connectivity issues with RoomKeyPMS. This issue was immediately investigated by our Product & Development Teams. A tune-up was applied to our infrastructure to resolve the issue.

Started
Jan 10, 2024, 11:00 AM UTC
Resolved
Jan 10, 2024, 11:39 PM UTC
Duration
12h 39m
Detected by Pingoru
Jan 10, 2024, 11:00 AM UTC

Update timeline

  1. resolved Jan 26, 2024, 06:51 PM UTC

    Between 3:28 PM to 3:39 PM PST, clients experienced connectivity issues with RoomKeyPMS. This issue was immediately investigated by our Product & Development Teams. A tune-up was applied to our infrastructure to resolve the issue.

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