RoomKeyPMS incident

Payments Processing Issue

Resolved after 27 minutes, affecting RoomKeyPMS Payments Powered by Fullsteam, on April 17, 2025.

resolved Apr 17, 2025, 11:29 PM UTC

Application was restarted and confirmed successful payment processing. Investigation and monitoring ongoing.

Started
Apr 17, 2025, 11:01 PM UTC
Resolved
Apr 17, 2025, 11:29 PM UTC
Duration
27m
Detected by Pingoru
Apr 17, 2025, 11:01 PM UTC

Affected components

RoomKeyPMS Payments Powered by Fullsteam

Update timeline

  1. investigating Apr 17, 2025, 11:01 PM UTC

    Payments processing issue has been reported and is currently being investigated.

  2. monitoring Apr 17, 2025, 11:21 PM UTC

    Payment processing has stabilized and being monitored.

  3. monitoring Apr 17, 2025, 11:22 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 17, 2025, 11:29 PM UTC

    Application was restarted and confirmed successful payment processing. Investigation and monitoring ongoing.

Your product runs on more than RoomKeyPMS

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →