Resolved after 27 minutes, affecting RoomKeyPMS Payments Powered by Fullsteam, on April 17, 2025.
Application was restarted and confirmed successful payment processing. Investigation and monitoring ongoing.
Affected components
RoomKeyPMS Payments Powered by Fullsteam
Update timeline
- investigating Apr 17, 2025, 11:01 PM UTC
Payments processing issue has been reported and is currently being investigated.
- monitoring Apr 17, 2025, 11:21 PM UTC
Payment processing has stabilized and being monitored.
- monitoring Apr 17, 2025, 11:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 17, 2025, 11:29 PM UTC
Application was restarted and confirmed successful payment processing. Investigation and monitoring ongoing.
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