Rocket.net experienced a major incident on July 11, 2026, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 11, 2026, 07:45 AM UTC
We are investigating a network connectivity issue affecting our Sydney infrastructure. Customers may experience intermittent connectivity while our team works with our network provider to resolve the issue. We are actively monitoring the situation and will provide updates as more information becomes available.
- resolved Jul 11, 2026, 12:09 PM UTC
The network connectivity issue affecting our Sydney infrastructure has been resolved. Services have returned to normal operation, and we are continuing to monitor the environment to ensure stability.