Is Rocket.net down?

We are currently investigating an issue affecting services in the Frankfurt region. Our engineering team is actively working to identify the cause and restore normal service. We will provide updates as more information becomes available.

A fix has been identified and applied. Services in the Frankfurt region are currently recovering, and we are monitoring the environment closely as systems return to normal operation. We will continue to provide updates as recovery progresses and confirm once the issue is fully resolved. Thank you for your patience and understanding.

We are continuing to investigate the issue affecting the Frankfurt region. Our engineering team is actively working to identify the cause and restore normal service. We understand the impact this is having and are treating this as a priority. We will continue monitoring the situation closely and provide further updates as soon as more information becomes available. Thank you for your patience and understanding.

Our team is still working to resolve issues affecting Frankfurt 30. We sincerely appreciate your patience in the meantime.

Thank you for your continued patience. Recovery efforts are still underway, and our team is working tirelessly until this is resolved.

The service disruption affecting the Frankfurt 30 node has been fully resolved. Our Engineering team has completed the necessary recovery actions, and affected services have returned to normal operation. We are continuing to monitor the environment closely to ensure stability and will investigate any remaining isolated issues if reported. We apologize for the disruption and appreciate the patience and understanding of our customers while we worked to restore service.

We are investigating a network connectivity issue affecting our Sydney infrastructure. Customers may experience intermittent connectivity while our team works with our network provider to resolve the issue. We are actively monitoring the situation and will provide updates as more information becomes available.

The network connectivity issue affecting our Sydney infrastructure has been resolved. Services have returned to normal operation, and we are continuing to monitor the environment to ensure stability.

We are currently investigating an issue affecting access to the hosting control panel on multiple servers across our platform. Some customers may experience errors when attempting to log in or access their hosting management interface. Our team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available.

The control panel access issue affecting some customers has been resolved. Our team has implemented the fix and confirmed that access has been restored. We will continue monitoring the platform to ensure stability. Thank you for your patience and understanding.

The issue affecting servers in the London region has been resolved. Services are now fully operational. Our team has restored normal connectivity and performance, and we are actively monitoring the environment to ensure continued stability. We will continue to observe systems closely to confirm there are no further disruptions.

Earlier today, we experienced an unexpected infrastructure-related service disruption affecting one of our hosting servers in Frankfurt location. As a result, some websites hosted on the affected server experienced intermittent downtime or degraded performance. Our engineering team responded immediately, restored the affected services, and performed additional validation and integrity checks to ensure the environment was fully stabilized. All affected services have now been restored and are operating normally. **Timeline** 10:58 EST – Monitoring detected an issue affecting core infrastructure services on the server. 11:05 EST – Engineering began investigating and initiated recovery procedures. 11:48 EST – Core services were successfully restored, and websites began coming back online. 00:58 EST – All services have been fully restored. Additional maintenance, data integrity verification, and health checks were performed to ensure service stability. **Customer Impact** Customers hosted on the affected server may have experienced: Temporary website unavailability Intermittent slow response times Brief database connectivity errors No customer action is required. **Root Cause** The incident was caused by an unexpected issue affecting a critical infrastructure service on the server. Once identified, our engineers performed recovery procedures and completed additional validation to ensure the environment returned to a healthy state. **Resolution** Our engineering team has successfully restored the core infrastructure services and recovery efforts are ongoing. While the majority of affected websites are now back online, a small number of sites may still experience intermittent issues as we complete final validation and recovery tasks. We are actively monitoring the environment and working to restore full service as quickly as possible. This status page will be updated as new information becomes available. We appreciate your patience and understanding while we continue our recovery efforts.

The issue affecting our infrastructure has now been fully resolved. All systems are back online and operating normally. We have completed stability checks and confirm that services are functioning as expected. We sincerely apologize for the disruption and thank you for your patience while we worked to restore services.