Is Roadie down?

Last checked 1m ago
Current status
Roadie is up

No incidents right now.

Roadie is operational right now. Last checked 1m ago; the most recent incident resolved 1d ago.

Real-time Roadie status, recent outages, and incident history: pulled directly from Roadie's official status page at status.roadie.com every 5 minutes. Pingoru tracks 6 Roadie services and has captured 9 incidents in the last 90 days (98.98% uptime). Get email, Slack, Discord, or webhook alerts the moment Roadie reports a new incident, free for 3 monitors, no credit card.

Users who monitor Roadie also follow these eCommerce services: Shopify Stripe PayPal Blackbaud NetSuite Squarespace BigCommerce Cybersource Gorgias PayFast View all 8,000+ providers
Roadie uptime 98.98% uptime · past 90 days
Mon Wed Fri
AugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 9m
    Started Oct 01, 2026, 04:22 PM UTC · Resolved Oct 01, 2026, 04:32 PM UTC
    Core Platform
    Timeline · 4 updates
    • investigating · Oct 01, 2026, 04:22 PM UTC

      Roadie engineers are currently investigating a core platform outage affecting payment processing. We will continue to update this incident as we learn more.

    • identified · Oct 01, 2026, 04:23 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Oct 01, 2026, 04:26 PM UTC

      A fix has been implemented and we're monitoring the results.

    • resolved · Oct 01, 2026, 04:32 PM UTC

      This incident has been resolved and all Roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience.

    Latest: This incident has been resolved and all Roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience.

  2. Resolved 27m
    Started Sep 25, 2026, 08:23 PM UTC · Resolved Sep 25, 2026, 08:50 PM UTC
    Shipment Webhooks
    Timeline · 2 updates
    • investigating · Sep 25, 2026, 08:23 PM UTC

      We are currently experiencing issues affecting webhooks. Our team is actively investigating the issue and working to determine the cause. We will provide additional updates as more information becomes available.

    • resolved · Sep 25, 2026, 08:50 PM UTC

      We have identified and resolved the issue affecting webhooks. Services are operating normally at this time, and we will continue to monitor for stability.

    Latest: We have identified and resolved the issue affecting webhooks. Services are operating normally at this time, and we will continue to monitor for stability.

  3. Resolved 49m
    Started Sep 01, 2026, 05:18 PM UTC · Resolved Sep 01, 2026, 06:07 PM UTC
    Core Platform
    Timeline · 6 updates
    • investigating · Sep 01, 2026, 05:18 PM UTC

      Roadie engineers are currently investigating a core platform outage affecting gig creation. We will continue to update this incident as we learn more.

    • identified · Sep 01, 2026, 05:28 PM UTC

      The issue has been identified and a fix is being implemented.

    • identified · Sep 01, 2026, 05:59 PM UTC

      Roadie engineers are still in the process of implementing the fix.

    • monitoring · Sep 01, 2026, 06:03 PM UTC

      A fix has been implemented and we are seeing systems return to normal. Roadie engineers will continue monitoring.

    • resolved · Sep 01, 2026, 06:07 PM UTC

      This incident has been resolved and all roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience.

    • postmortem · Sep 01, 2026, 10:10 PM UTC

      **Core Platform Outage Summary – September 1st, 2026** On 9/1 at approximately 1:15 PM ET, Roadie deployed a database change that affected a dependency which was expected to have no active production workload. The root cause was an unexpected access pattern that continued to use the database dependency, which resulted in excessive database CPU and latency. The database update was tested in our performance testing environment prior to deployment, however, the traffic profile did not reproduce the specific production access pattern that triggered the issue. The team identified the cause of the outage, rolled back the database change, and restored system stability at approximately 2:10 PM ET. **Corrective Actions** Roadie is taking several actions as a result of this incident: * Expanding the dependency and usage validation process for database and infrastructure changes to identify both direct and indirect production consumers before deployment. * Expanding performance testing to better represent production database access patterns and workloads. * Reviewing database monitoring and deployment guardrails to improve early detection of unexpected resource utilization following infrastructure and database changes. We sincerely apologize for the disruption this incident caused. If you have any questions, please contact [[email protected]](mailto:[email protected])

    Latest: **Core Platform Outage Summary – September 1st, 2026** On 9/1 at approximately 1:15 PM ET, Roadie deployed a database change that affected a dependency which was expected to have n…

  4. Resolved 2m
    Started Aug 21, 2026, 06:03 PM UTC · Resolved Aug 21, 2026, 06:05 PM UTC
    Core Platform
    Timeline · 4 updates
    • investigating · Aug 21, 2026, 06:03 PM UTC

      We are investigation an issue related to consolidations.

    • identified · Aug 21, 2026, 06:03 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Aug 21, 2026, 06:04 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 21, 2026, 06:05 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 6 components checked every 5 minutes
31incidents recorded
5last 12 months
4last 90 days
32 minutestypical duration, 12 months

The longest incident in the last year, Core Platform Outage on December 16, 2025, ran for 73 minutes. 13 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Core Platform4
  • Shipment Webhooks1

Latest incidents

  • Core Platform Outage October 1, 2026 · 9 minutes · major outage

    Roadie engineers are currently investigating a core platform outage affecting payment processing. We will continue to update this incident as we learn more.

  • Webhooks Degraded September 25, 2026 · 27 minutes · degraded service

    We are currently experiencing issues affecting webhooks. Our team is actively investigating the issue and working to determine the cause. We will provide…

  • Core Platform Outage September 1, 2026 · 49 minutes · major outage

    Roadie engineers are currently investigating a core platform outage affecting gig creation. We will continue to update this incident as we learn more.

Outage history

Past 90 days · 4 incidents View full outage history →