RM Technology incident

SafetyNet Reporting Is Displaying No Data

Minor Resolved View vendor source →

RM Technology experienced a minor incident on December 16, 2024 affecting SafetyNet Plus, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2024, 11:17 AM UTC
Resolved
Dec 17, 2024, 12:36 PM UTC
Duration
1d 1h
Detected by Pingoru
Dec 16, 2024, 11:17 AM UTC

Affected components

SafetyNet Plus

Update timeline

  1. investigating Dec 16, 2024, 11:17 AM UTC

    We are aware that in the SafetyNet portal Reporting pages are showing as "No data to display". All other pages and functionality are working as expected. We are investigating the issue and will provide an update as soon as possible.

  2. resolved Dec 17, 2024, 12:36 PM UTC

    This issue is now resolved. Data is being displayed on the Reporting pages again as expected. (No information failed to be recorded or was lost during this incident)