RM Technology incident

Customers may experience a delay with new/edited filter list rules or policies, and new user sync

Minor Resolved View vendor source →

RM Technology experienced a minor incident on November 28, 2024 affecting SafetyNet Plus, lasting 41d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 12:45 PM UTC
Resolved
Jan 09, 2025, 11:19 AM UTC
Duration
41d 22h
Detected by Pingoru
Nov 28, 2024, 12:45 PM UTC

Affected components

SafetyNet Plus

Update timeline

  1. investigating Nov 28, 2024, 12:45 PM UTC

    After creating or editing new filter list rules or policies, or syncing new users, customers may see a delay before changes are implemented. (Existing rules, policies and users function as normal.)

  2. resolved Jan 09, 2025, 11:19 AM UTC

    The issue is now resolved.