RM Technology incident

Delay in notifications from the SafetyNet safeguarding alert service

Minor Resolved View vendor source →

RM Technology experienced a minor incident on January 16, 2025 affecting SafetyNet Plus, lasting 20d 19h. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2025, 03:10 PM UTC
Resolved
Feb 06, 2025, 11:02 AM UTC
Duration
20d 19h
Detected by Pingoru
Jan 16, 2025, 03:10 PM UTC

Affected components

SafetyNet Plus

Update timeline

  1. investigating Jan 16, 2025, 03:10 PM UTC

    Some customers may experience a delay in notifications from this service. All incidents will still be recorded and reported. We are working to resolve the issue.

  2. investigating Feb 06, 2025, 10:55 AM UTC

    This issue is now resolved.

  3. resolved Feb 06, 2025, 11:02 AM UTC

    This issue is now resolved.