RM Technology incident

Outage of Multiple RM Connectivity Services

Minor Resolved View vendor source →

RM Technology experienced a minor incident on April 22, 2025 affecting RM Connectivity, lasting 21d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 02:24 PM UTC
Resolved
May 14, 2025, 01:56 PM UTC
Duration
21d 23h
Detected by Pingoru
Apr 22, 2025, 02:24 PM UTC

Affected components

RM Connectivity

Update timeline

  1. investigating Apr 22, 2025, 02:24 PM UTC

    We are aware of and have resolved an outage of RM Connectivity Services, including Web Hosting, DNS, Graphing and Backup Services this afternoon. We are investigating the root cause and will provide an update shortly.

  2. monitoring Apr 22, 2025, 03:55 PM UTC

    We have identified the root cause of the outage within our network this afternoon and have taken measures to prevent recurrence. We will monitor the performance of the environment to confirm no further issues are identified.

  3. resolved May 14, 2025, 01:56 PM UTC

    We have continued to monitor performance of these services and have encountered no other instances of degraded performance.