Rival Outage History
Rival is up right nowPingoru has recorded 50 incidents for Rival: 9 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 8 of 744 (1%) |
| June 2026 | 2 | 8 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 2 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 20 of 519 (4%) |
Incidents, newest first
Major October 7, 2026 Degraded performance – Recruiting (US) 19h 27m Recruiting UI, CX UI, ePosting UI, iPostings UI and 1 more
Started Oct 07, 2026, 06:30 PM UTC· resolved Oct 08, 2026, 01:57 PM UTC
- identified Oct 07, 2026, 06:30 PM UTC
Starting at approximately 1:55 PM ET, some customers using Recruiting in our US region are experiencing slow page loads, timeouts or errors, particularly when loading the Recruiting home page. Our team has identified the likely cause and is actively working to restore normal service. We will provide an update within 30 minutes or sooner as more information becomes available.
- monitoring Oct 07, 2026, 10:26 PM UTC
Recruiting performance in our US region has been restored, and all applications are operating normally. Between approximately 1:55 PM and 4:00 PM ET, some customers experienced slow page loads, timeouts or errors in Recruiting, and some customers experienced slow sign-in to Onboarding. To keep service stable, the analytics widgets on the Recruiting home page have been temporarily disabled. All other Recruiting functionality is available. Reporting and analytics data may also be delayed while our team completes recovery work. We will restore the home page analytics once recovery is complete and will post an update at that time.
- monitoring Oct 08, 2026, 03:02 AM UTC
Update: All applications remain fully available and are operating normally. The analytics widgets on the Recruiting home page remain temporarily disabled. In addition, reporting and analytics data for some customers may be delayed or incomplete while our engineering team completes recovery work on our reporting data pipeline.
- resolved Oct 08, 2026, 01:57 PM UTC
The Recruiting home page analytics widgets have been re-enabled, and all applications are operating normally.
Notice August 31, 2026 Rival Recruit US - Recruiting Reporting & Dashboards (US) 2h 3m Recruiting UI
Started Aug 31, 2026, 05:55 PM UTC· resolved Aug 31, 2026, 07:59 PM UTC
- monitoring Aug 31, 2026, 05:55 PM UTC
We're investigating a possible impact to Recruiting reporting and dashboard features (US), related to a third-party provider outage. The application remains available. That provider's incident may still be ongoing on their side. We are continuing to monitor closely in case reporting features are affected again, and no data has been affected. This affects the US environment only. Canada is not affected.
- resolved Aug 31, 2026, 07:59 PM UTC
Resolved: US Recruiting (ATS) is back to normal.
Major June 26, 2026 Rival Learn — Report Printing Issue 1h 24m Learning UI
Started Jun 26, 2026, 03:19 PM UTC· resolved Jun 26, 2026, 04:43 PM UTC
- investigating Jun 26, 2026, 03:19 PM UTC
We are currently investigating an issue affecting report printing in Rival Learn. Users may experience errors when attempting to preview or print reports. This impacts both US and CA environments. Our team is actively working to resolve this. We will provide updates as more information becomes available.
- monitoring Jun 26, 2026, 03:55 PM UTC
The issues has been identified and we're working on correcting it. Reports are now working in the US region.
- resolved Jun 26, 2026, 04:43 PM UTC
This incident has been resolved.
Minor June 5, 2026 Learn Staging — Intermittent Availability Issues 6h 23m Learning UI
Started Jun 05, 2026, 03:32 PM UTC· resolved Jun 05, 2026, 09:56 PM UTC
- identified Jun 05, 2026, 03:32 PM UTC
We are aware of intermittent availability issues affecting Learn Staging tenants in the US and Canada regions. Some users may experience brief service interruptions or degraded performance. Our team has identified the root cause and is actively working on a fix. Production environments are not affected.
- identified Jun 05, 2026, 08:06 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 05, 2026, 09:18 PM UTC
A fix has been implemented and we're monitoring results.
- resolved Jun 05, 2026, 09:56 PM UTC
This incident has been resolved.
Notice May 5, 2026 Workflow - Login Failure 8h 17m Workflow UI
Started May 05, 2026, 05:01 PM UTC· resolved May 06, 2026, 01:19 AM UTC
- investigating May 05, 2026, 05:01 PM UTC
Some users may experience temporary login failures. Impact is isolated to a select set of customer instances.
- identified May 05, 2026, 05:03 PM UTC
Root cause has been identified. We are working on a resolution with high priority.
- identified May 05, 2026, 05:25 PM UTC
Hotfix entering QA cycles.
- identified May 05, 2026, 10:00 PM UTC
A fix has been identified and validated. Deployment is scheduled for 8:30 PM ET tonight. Some users in standard roles may experience login failures on the Workflow dashboard. Users still in active onboarding are not affected.
- monitoring May 06, 2026, 12:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 01:19 AM UTC
This incident has been resolved.
Minor February 26, 2026 Recruit - Analytics 1d 14h Snowflake Snowflake Data Warehouse (Database)
Started Feb 26, 2026, 08:15 PM UTC· resolved Feb 28, 2026, 11:03 AM UTC
- investigating Feb 26, 2026, 08:15 PM UTC
Some Recruit users may be experiencing slow response times when using the Analytics Library Reports.
- investigating Feb 26, 2026, 08:41 PM UTC
Root cause has been identified.
- identified Feb 26, 2026, 09:25 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 27, 2026, 03:59 PM UTC
Fix has passed QA test cycles and moving into Release Deployment phase.
- identified Feb 28, 2026, 11:02 AM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 28, 2026, 11:03 AM UTC
This incident has been resolved.
Major January 20, 2026 Recruit - CX Portal 1h 56m CX UI
Started Jan 20, 2026, 09:00 PM UTC· resolved Jan 20, 2026, 10:56 PM UTC
- investigating Jan 20, 2026, 09:00 PM UTC
Some users may be experiencing a performance issue with the Recruit CX Portal. We are currently working on isolating root cause and will follow up as we progress towards resolution.
- identified Jan 20, 2026, 10:02 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 20, 2026, 10:56 PM UTC
This incident has been resolved.
Minor January 11, 2026 Email Notification BCC Issue 1h 6m Recruiting UI, Workflow UI, Learning UI, Performance - Agile UI and 1 more
Started Jan 11, 2026, 12:53 AM UTC· resolved Jan 11, 2026, 01:59 AM UTC
- monitoring Jan 11, 2026, 12:53 AM UTC
A recent infrastructure update modified how our email system processes recipient lists, which inadvertently affected BCC delivery. Users listed in BCC fields of notification configurations are currently not receiving task alerts and other automated notifications. The issue has been identified and a fix is being deployed. BCC functionality will be fully restored shortly. Primary and CC recipients were not impacted. No action required. For questions please contact Customer Support.
- resolved Jan 11, 2026, 01:59 AM UTC
This incident has been resolved.
Notice October 29, 2025 Azure Network Availability Issues 6h 2m Foundations
Started Oct 29, 2025, 05:25 PM UTC· resolved Oct 29, 2025, 11:28 PM UTC
- monitoring Oct 29, 2025, 05:25 PM UTC
Microsoft Azure has announced that they are having Network Availability issues within their services. Rival resources that are based in Azure might be slow to respond as they continue their investigation. Rival services are currently online and we're not seeing any degrading of performance. Please visit Azure's status page for additional updates: https://azure.status.microsoft/en-us/status
- resolved Oct 29, 2025, 11:28 PM UTC
The latest update from Microsoft contains the following details regarding their recovery and resolution time frame: We are seeing strong signs of improvement across affected regions and are tracking toward full mitigation by 23:20 UTC on 29 October 2025. As noted earlier today, Rival services are currently online and we're not seeing any performance issues.
Major October 20, 2025 AWS US East 1 - monitoring status. 10h 42m Recruiting UI, Workflow UI, Learning UI, Performance - Agile UI and 20 more
Started Oct 20, 2025, 01:43 PM UTC· resolved Oct 21, 2025, 12:26 AM UTC
- monitoring Oct 20, 2025, 01:43 PM UTC
Rival is actively monitoring all of our resources residing within the AWS US-EAST-1 region. All applications are currently operational.
- monitoring Oct 20, 2025, 03:33 PM UTC
We are seeing extremely inconsistent and intermittent responses from some of our endpoints within AWS. The end user experience can be affected under these circumstances. Amazon's latest update: We continue to investigate the root cause for the network connectivity issues that are impacting AWS services such as DynamoDB, SQS, and Amazon Connect in the US-EAST-1 Region. We have identified that the issue originated from within the EC2 internal network. We continue to investigate and identify mitigations
- monitoring Oct 20, 2025, 05:16 PM UTC
We are continuing to monitor and are still seeing some inconsistent responses from our applications. These are intermittent so retrying these actions may be successful as the service recovers within AWS. Our e-Forms Service along with our Surveys are the most affected within our Workflow application at this point in time.
- monitoring Oct 20, 2025, 05:17 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 20, 2025, 07:53 PM UTC
We are seeing responses normalize from our endpoints as the AWS team continues to work on their recovery efforts. We are continuing to monitor all of our applications and will provide another update by end of day.
- resolved Oct 21, 2025, 12:26 AM UTC
This incident has been resolved. AWS has shared details regarding the outage via their status page for more information. These can be reviewed here: https://health.aws.amazon.com/health/status
Critical October 20, 2025 USCIS - eVerify 4h 18m USCIS - eVerify
Started Oct 20, 2025, 01:18 PM UTC· resolved Oct 20, 2025, 05:36 PM UTC
- investigating Oct 20, 2025, 01:18 PM UTC
The USCIS hosted E-Verify case processing site is currently offline. We will be monitoring the application and have reported the incident event to USCIS - E-Verify. https://everify.uscis.gov/
- resolved Oct 20, 2025, 05:36 PM UTC
At this point in time, E-Verify case processing is back online. New cases are being created within USCIS.
Major October 20, 2025 AWS Increased Error Rates and Latencies –
Started Oct 20, 2025, 07:00 AM UTC· resolved Oct 20, 2025, 07:00 AM UTC
- resolved Oct 20, 2025, 12:32 PM UTC
AWS reported increased error rates and latencies for multiple AWS services in the US-EAST-1 Region at 3:11 AM EST. This incident affected a few of our services but all have recovered. For more information about the outage, visit their status page: https://health.aws.amazon.com/health/status
Major October 7, 2025 Workflow CA region - partial outage 2m Workflow UI, Workflow API
Started Oct 07, 2025, 03:19 PM UTC· resolved Oct 07, 2025, 03:22 PM UTC
- monitoring Oct 07, 2025, 03:19 PM UTC
We are currently experiencing an outage with our Workflow application in our CA region. We have already identified the issue and are resolving the problem.
- resolved Oct 07, 2025, 03:22 PM UTC
We have resolved the incident and all endpoints are online.
Critical October 6, 2025 E-Verify Services 2d 19h USCIS - eVerify
Started Oct 06, 2025, 06:52 PM UTC· resolved Oct 09, 2025, 02:50 PM UTC
- monitoring Oct 06, 2025, 06:52 PM UTC
Due to the government shutdown, E-Verify services are disabled with the Workflow application. Any case submissions are currently being queued up and will be processed once the service becomes available. Check E-Verify's official website (e-verify.gov) for the most current information and updates on when services will be restored. https://www.e-verify.gov
- monitoring Oct 07, 2025, 02:00 PM UTC
This is due to the gov't shutdown which includes USCIS. EVS will keep trying to contact USCIS until they come back on. We can otherwise ignore this message.
- monitoring Oct 07, 2025, 02:00 PM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 07, 2025, 07:25 PM UTC
Please stop sending notifications, there's nothing we can do about it. It's not a problem on our end.
- resolved Oct 09, 2025, 02:50 PM UTC
E-Verify Resumes Operations https://www.e-verify.gov/about-e-verify/whats-new/e-verify-resumes-operations
Major August 20, 2025 Workflow - Staging 1h 10m Workflow UI
Started Aug 20, 2025, 07:48 PM UTC· resolved Aug 20, 2025, 08:58 PM UTC
- investigating Aug 20, 2025, 07:48 PM UTC
We are currently investigating a service disruption with the Workflow Staging instances. Users may experience failure to login and/or longer than usual load times. Impact is isolated to Workflow Staging only and does not effect Production.
- identified Aug 20, 2025, 08:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 20, 2025, 08:58 PM UTC
This incident has been resolved.
Notice August 1, 2025 CA Production - System Generated Email – Workflow UI
Started Aug 01, 2025, 09:08 PM UTC· resolved Aug 01, 2025, 09:08 PM UTC
- resolved Aug 01, 2025, 09:08 PM UTC
An isolated issue causing email delivery delays for users in the CA region has been fully resolved. All previously queued messages have been resent, and all platform services are functioning normally with system-generated emails now being delivered as expected.
Critical July 28, 2025 US Production - System Generated Email 9h 6m Recruiting UI, Workflow UI, Learning UI, Performance - Agile UI and 8 more
Started Jul 28, 2025, 06:00 PM UTC· resolved Jul 29, 2025, 03:07 AM UTC
- investigating Jul 28, 2025, 11:45 PM UTC
At 2:00 PM EST, we experienced an email service delivery disruption. Some US and CA hosted Rival product users may experience longer than usual delays in receiving system-generated emails.
- monitoring Jul 28, 2025, 11:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2025, 03:07 AM UTC
The Rival team has verified that all email is flowing normally.
Major July 22, 2025 Recruit CX - intermittent disruption of service 5h 6m CX UI
Started Jul 22, 2025, 08:10 PM UTC· resolved Jul 23, 2025, 01:17 AM UTC
- identified Jul 22, 2025, 08:10 PM UTC
We are experiencing an intermittent service disruption with our CX application within our US region. Some users may see a performance issue on the CX portal. We are actively working on resolving this with priority.
- resolved Jul 23, 2025, 01:17 AM UTC
This incident has been resolved.
Major July 15, 2025 Recruit - CX US Region 1h 43m CX UI
Started Jul 15, 2025, 09:45 PM UTC· resolved Jul 15, 2025, 11:29 PM UTC
- investigating Jul 15, 2025, 09:45 PM UTC
We are experiencing an intermittent service disruption with our CX application within our US region. Some users may see a performance issue on the CX portal. We are actively working on resolving this with priority.
- resolved Jul 15, 2025, 11:29 PM UTC
The Recruit CX US Service is recovering. We will continue to monitor availability & performance.
Minor May 30, 2025 We are currently investigating performance issues with the Recruit application in our US region. 1h 2m Recruiting UI
Started May 30, 2025, 08:28 PM UTC· resolved May 30, 2025, 09:30 PM UTC
- investigating May 30, 2025, 08:28 PM UTC
We are currently investigating this issue.
- resolved May 30, 2025, 09:30 PM UTC
This incident has been resolved.
Minor May 22, 2025 US Recruit and CX - investigating issues with application responsiveness 58m Recruiting UI, CX UI, ePosting UI, iPostings UI
Started May 22, 2025, 01:24 PM UTC· resolved May 22, 2025, 02:23 PM UTC
- investigating May 22, 2025, 01:24 PM UTC
We are currently investigating this issue.
- resolved May 22, 2025, 02:23 PM UTC
This incident has been resolved.
Major May 22, 2025 US CX - investigating issues with application performance and response times. 2h 48m Recruiting UI, CX UI
Started May 22, 2025, 03:28 AM UTC· resolved May 22, 2025, 06:16 AM UTC
- investigating May 22, 2025, 03:28 AM UTC
We are currently investigating an issue with our CX application in our US region.
- investigating May 22, 2025, 03:30 AM UTC
We are continuing to investigate this issue.
- resolved May 22, 2025, 06:16 AM UTC
This incident has been resolved.
Major March 21, 2025 Intermittent network issues are affecting access to applications. 32m Recruiting UI, Learning UI, Performance - Agile UI, Performance - Wingspan UI and 4 more
Started Mar 21, 2025, 06:55 PM UTC· resolved Mar 21, 2025, 07:28 PM UTC
- investigating Mar 21, 2025, 06:55 PM UTC
We are experiencing issues with DNS resolution which could impact access to our applications. The team is aware of the situation and are monitoring the issue.
- identified Mar 21, 2025, 07:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 21, 2025, 07:28 PM UTC
This incident has been resolved.
Critical February 25, 2025 CA Region Staging - Recruit and Workflow are unvailable 1h 18m Recruiting UI, Learning UI, CX UI, ePosting UI and 2 more
Started Feb 25, 2025, 07:59 PM UTC· resolved Feb 25, 2025, 09:17 PM UTC
- investigating Feb 25, 2025, 07:59 PM UTC
We’re experiencing an outage with our Recruit Staging environment in the CA Region of AWS. All applications for the Recruit stack are unavailable.
- identified Feb 25, 2025, 07:59 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 25, 2025, 08:09 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 25, 2025, 09:17 PM UTC
This incident has been resolved.
Critical January 27, 2025 Recruit CX application outage in US region 39m CX UI
Started Jan 27, 2025, 09:08 PM UTC· resolved Jan 27, 2025, 09:47 PM UTC
- investigating Jan 27, 2025, 09:08 PM UTC
We are currently experiencing an outage with our CX application.
- investigating Jan 27, 2025, 09:12 PM UTC
We are continuing to investigate this issue.
- identified Jan 27, 2025, 09:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 27, 2025, 09:47 PM UTC
This incident has been resolved.