Rival incident

Recruit - CX Portal

Major Resolved View vendor source →

Rival experienced a major incident on January 20, 2026 affecting CX UI, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 09:00 PM UTC
Resolved
Jan 20, 2026, 10:56 PM UTC
Duration
1h 56m
Detected by Pingoru
Jan 20, 2026, 09:00 PM UTC

Affected components

CX UI

Update timeline

  1. investigating Jan 20, 2026, 09:00 PM UTC

    Some users may be experiencing a performance issue with the Recruit CX Portal. We are currently working on isolating root cause and will follow up as we progress towards resolution.

  2. identified Jan 20, 2026, 10:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 20, 2026, 10:56 PM UTC

    This incident has been resolved.