Rival experienced a minor incident on January 11, 2026 affecting Recruiting UI and Workflow UI and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Recruiting UIWorkflow UILearning UIPerformance - Agile UIPerformance - Wingspan UI
Update timeline
- monitoring Jan 11, 2026, 12:53 AM UTC
A recent infrastructure update modified how our email system processes recipient lists, which inadvertently affected BCC delivery. Users listed in BCC fields of notification configurations are currently not receiving task alerts and other automated notifications. The issue has been identified and a fix is being deployed. BCC functionality will be fully restored shortly. Primary and CC recipients were not impacted. No action required. For questions please contact Customer Support.
- resolved Jan 11, 2026, 01:59 AM UTC
This incident has been resolved.