Risotto Outage History

Risotto is up right now

There were 2 Risotto outages since February 19, 2026 totaling 7h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://risotto.statuspage.io

Minor April 8, 2026

Email ticketing delays in upstream mail providers

Detected by Pingoru
Apr 08, 2026, 10:09 PM UTC
Resolved
Apr 09, 2026, 04:49 AM UTC
Duration
6h 39m
Affected: Agent
Timeline · 2 updates
  1. monitoring Apr 08, 2026, 10:09 PM UTC

    We are investigating reports of delays in email forwarding for Google Workspace users. We've identified a potential issue between Google and our email provider, though no outage is publicly reported. Other email providers may also be affected. If you use one or more Email Request Sources with Risotto, we recommend checking email delivery logs in the system used for forwarding (such as Google Workspace) to confirm the status of any messages received but not successfully forwarded.

  2. resolved Apr 09, 2026, 04:49 AM UTC

    We believe the upstream issue was resolved.

Read the full incident report →

Minor February 19, 2026

Customers are unable to log into the Risotto Dashboard

Detected by Pingoru
Feb 19, 2026, 04:42 PM UTC
Resolved
Feb 19, 2026, 05:58 PM UTC
Duration
1h 16m
Affected: Dashboard
Timeline · 3 updates
  1. identified Feb 19, 2026, 04:42 PM UTC

    We have identified an issue with our auth provider that is resulting in increased latency while attempting to log in to the Risotto Dashboard. We're working to restore access quickly. Next update in 30 minutes.

  2. monitoring Feb 19, 2026, 05:10 PM UTC

    We are seeing some recovery and dashboard users are able to log in. We will continue to monitor and provide another update in 30 min.

  3. resolved Feb 19, 2026, 05:58 PM UTC

    The incident has been resolved and users should be able to log into the Risotto dashboard.

Read the full incident report →

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