Risotto incident

Risotto Agent and Assistant Experiencing Failures

Minor Resolved View vendor source →

Risotto experienced a minor incident on July 28, 2026 affecting Agent, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 03:19 PM UTC
Resolved
Jul 28, 2026, 03:43 PM UTC
Duration
24m
Detected by Pingoru
Jul 28, 2026, 03:19 PM UTC

Affected components

Agent

Update timeline

  1. investigating Jul 28, 2026, 03:19 PM UTC

    We are investigating an issue affecting both the Agent and the Assistant. We will keep you updated of our progress.

  2. investigating Jul 28, 2026, 03:30 PM UTC

    We implemented a fix that should restore both the Agent and the Assistant to Operational. We are monitoring.

  3. monitoring Jul 28, 2026, 03:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 28, 2026, 03:43 PM UTC

    This incident has been resolved.