Risotto experienced a minor incident on August 28, 2025 affecting Dashboard, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2025, 05:10 PM UTC
We are currently investigating an issue with the Risotto Dashboard login page. Some users may not be able to log in.
- investigating Aug 28, 2025, 05:14 PM UTC
We’re aware some customers are unable to log in. Our team is investigating with priority. While this impacts ability to access the dashboard, the rest of the system remains operational. Next update in 30 minutes.
- identified Aug 28, 2025, 05:18 PM UTC
The issue has been identified as an API outage with our auth provider and we are monitoring and seeing intermittent recovery. We'll continue monitoring and updating this incident.
- monitoring Aug 28, 2025, 05:26 PM UTC
The issue appears to be resolved and we are monitoring.
- monitoring Aug 28, 2025, 05:45 PM UTC
We are continuing to monitor for any further issues.
- resolved Aug 28, 2025, 05:45 PM UTC
This incident has been resolved.