Riskified incident

Control Center: Orders not displaying in real time

Minor Resolved View vendor source →

Riskified experienced a minor incident on September 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 09:49 AM UTC
Resolved
Jul 03, 2025, 12:30 AM UTC
Duration
—
Detected by Pingoru
Sep 01, 2025, 09:49 AM UTC

Update timeline

  1. resolved Sep 01, 2025, 09:49 AM UTC

    We experienced an issue where orders, their statuses and certain actions were displayed with delay in the Control Center. Duration: July 3, 2025 00:30 AM UTC - 3:45 AM UTC Components: Control Center Resolution: The issue was identified and resolved, complete visibility was gradually restored. Chargeback Guarantee, Adaptive Checkout, Policy Protect, Account Secure decisions and notifications were fully functional throughout this timeframe. Timeline: • July 3, 2025 7:42AM UTC - [Resolved] Issue fully resolved