Riskified incident

Riskified availability issues

Minor Resolved View vendor source →

Riskified experienced a minor incident on May 8, 2026 affecting Chargeback Guarantee - Async and Chargeback Guarantee - Sync and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:51 AM UTC
Resolved
May 08, 2026, 02:32 AM UTC
Duration
1h 40m
Detected by Pingoru
May 08, 2026, 12:51 AM UTC

Affected components

Chargeback Guarantee - AsyncChargeback Guarantee - SyncControl Center

Update timeline

  1. investigating May 08, 2026, 12:51 AM UTC

    We are currently experiencing degraded performance with our order reviews and notifications due to an outage with our cloud provider.

  2. investigating May 08, 2026, 02:31 AM UTC

    The issue has been identified and resolved, while it might take some time (up-to-1-hour) to get the visibility to all those impacted orders in Control Center portal.

  3. resolved May 08, 2026, 02:32 AM UTC

    We have resolved the availability issues with our Control Center. The service is now fully operational. Order decisions and notifications are fully functional.