Riskified incident

Control Center availability issues

Resolved after 36 minutes, on December 8, 2025.

resolved Jan 19, 2026, 10:11 AM UTC

[IDENTIFIED] We are experiencing availability issues with our Control Center. We're working on a fix and will update shortly. Order decisions and notifications are fully functional Best regards, Team Riskified [RESOLVED] Incident resolved - orders and status visibility in Control Center fully recovered. Incident timeframe: 08:25 PM - 09:01 PM UTC. Impact: orders and updated statuses visibility were delayed for up to ~1hr in control center. Chargeback Guarantee, Policy Protect, Adaptive Checkout, Dispute Resolve and Account Secure decisions and notifications were fully functional throughout this timeframe.

Started
Dec 08, 2025, 08:25 PM UTC
Resolved
Dec 08, 2025, 09:01 PM UTC
Duration
36m
Detected by Pingoru
Dec 08, 2025, 08:25 PM UTC

Update timeline

  1. resolved Jan 19, 2026, 10:11 AM UTC

    [IDENTIFIED] We are experiencing availability issues with our Control Center. We're working on a fix and will update shortly. Order decisions and notifications are fully functional Best regards, Team Riskified [RESOLVED] Incident resolved - orders and status visibility in Control Center fully recovered. Incident timeframe: 08:25 PM - 09:01 PM UTC. Impact: orders and updated statuses visibility were delayed for up to ~1hr in control center. Chargeback Guarantee, Policy Protect, Adaptive Checkout, Dispute Resolve and Account Secure decisions and notifications were fully functional throughout this timeframe.

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