Riskified incident

Control Center: Orders not displaying in real time

Minor Resolved View vendor source →

Riskified experienced a minor incident on January 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 10:11 AM UTC
Resolved
Nov 13, 2025, 03:00 PM UTC
Duration
—
Detected by Pingoru
Jan 19, 2026, 10:11 AM UTC

Update timeline

  1. resolved Jan 19, 2026, 10:11 AM UTC

    [IDENTIFIED] We are experiencing an issue where orders are not properly displayed in the Control Center. This is affecting orders sent as of ±50 minutes ago. Order and all Riskified platform decisions and notifications are fully functional. [MONITORING] Control center visibility is stabilizing. [RESOLVED] Incident resolved - orders and status visibility in Control Center fully recovered. Incident timeframe: 01:55PM - 4:00PM UTC (to full recovery). Impact: orders and updated statuses visibility delayed for up to ~1hr in control center. Chargeback Guarantee, Policy Protect, Adaptive Checkout, Dispute Resolve and Account Secure decisions and notifications were fully functional throughout this timeframe.