Riskified incident
Outbound Reset Password Email Delivery Degradation
Affected components
Update timeline
- investigating May 01, 2026, 01:09 PM UTC
We are currently investigating an issue affecting reset password email delivery to some recipients. The impact appears to be limited to certain receiving domains and does not affect all outbound email. Our team is working with the relevant DNS and email service providers to validate and update the required authentication records. We will share another update once the configuration is corrected or we have additional findings.
- resolved May 01, 2026, 02:02 PM UTC
The email delivery issue has been resolved. We have confirmed that outbound emails are now being delivered as expected. If you continue to experience any issues, please contact our Support team.
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