Resolved on October 14, 2026.
Identified: (7:03 PM) The cause of an issue affecting a subset of merchants' configurations has been identified, and we are restoring a previous known-good version. We'll share another update once complete. Resolved: (9:59 PM) "The issue affecting a subset of merchants has been resolved, and the service is operating normally. We apologize for any inconvenience.
Update timeline
- resolved Oct 21, 2026, 02:30 PM UTC
Identified: (7:03 PM) The cause of an issue affecting a subset of merchants' configurations has been identified, and we are restoring a previous known-good version. We'll share another update once complete. Resolved: (9:59 PM) "The issue affecting a subset of merchants has been resolved, and the service is operating normally. We apologize for any inconvenience.
Your product runs on more than Riskified
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.