Riskified experienced a major incident on September 1, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 01, 2025, 09:58 AM UTC
[Identified] Related to an ongoing cloud network provider issue, we are experiencing high latency and occasional timeouts on a small volume of API traffic. We are investigating potential workarounds. [Resolved] Our cloud network provider issue has been resolved. Our system latency has returned to normal. We will continue to monitor.