Resolved on October 20, 2025.
[Investigating] We are currently experiencing degraded performance with our order reviews and notifications related to the AWS Incident. [Monitoring] We’re recovering our systems and restoring impacted order decisions following the AWS incident that affected all Riskified services. Async notifications and sync decisions are now successfully processing for new orders. [Monitoring] We’re still recovering our systems and restoring impacted order decisions following the AWS incident that affected all Riskified services. [Resolved] Issue was fully resolved, all impacted orders during the timeframe are decided, restored and notified. Control center is still experiencing some delays.
Update timeline
- resolved Oct 22, 2025, 11:33 AM UTC
[Investigating] We are currently experiencing degraded performance with our order reviews and notifications related to the AWS Incident. [Monitoring] We’re recovering our systems and restoring impacted order decisions following the AWS incident that affected all Riskified services. Async notifications and sync decisions are now successfully processing for new orders. [Monitoring] We’re still recovering our systems and restoring impacted order decisions following the AWS incident that affected all Riskified services. [Resolved] Issue was fully resolved, all impacted orders during the timeframe are decided, restored and notified. Control center is still experiencing some delays.
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