Riskified Outage History

There were 4 Riskified outages since February 5, 2026 totaling 2h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.riskified.com

Minor May 1, 2026

Outbound Reset Password Email Delivery Degradation

Detected by Pingoru: May 01, 2026, 01:09 PM UTC
Resolved: May 01, 2026, 02:02 PM UTC
Duration: 52m

Affected: Control Center

Timeline · 2 updates

investigating May 01, 2026, 01:09 PM UTC

We are currently investigating an issue affecting reset password email delivery to some recipients. The impact appears to be limited to certain receiving domains and does not affect all outbound email. Our team is working with the relevant DNS and email service providers to validate and update the required authentication records. We will share another update once the configuration is corrected or we have additional findings.
resolved May 01, 2026, 02:02 PM UTC

The email delivery issue has been resolved. We have confirmed that outbound emails are now being delivered as expected. If you continue to experience any issues, please contact our Support team.

Read the full incident report →

Minor April 27, 2026

Control Center - reset password link

Detected by Pingoru: Apr 27, 2026, 02:21 PM UTC
Resolved: Apr 27, 2026, 03:44 PM UTC
Duration: 1h 22m

Affected: Control Center

Timeline · 2 updates

investigating Apr 27, 2026, 02:21 PM UTC

Some users are not receiving the password reset email after clicking the button. Our team is actively investigating.
resolved Apr 27, 2026, 03:44 PM UTC

The incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Degraded Performance

Detected by Pingoru: Mar 17, 2026, 09:30 AM UTC
Resolved: Mar 17, 2026, 09:30 AM UTC
Duration: —

Timeline · 1 update

resolved Mar 17, 2026, 07:01 PM UTC

From 09:30 - 11:18 UTC we experienced a performance issue leading to an increase in order declines. The root issue has been identified and resolved.

Read the full incident report →

Notice February 5, 2026

Riskified availability issues

Detected by Pingoru: Feb 05, 2026, 10:13 AM UTC
Resolved: Feb 05, 2026, 10:18 AM UTC
Duration: 5m

Affected: Chargeback Guarantee - Sync

Timeline · 2 updates

identified Feb 05, 2026, 10:13 AM UTC

We are currently experiencing degraded performance with our order reviews and notifications starting at 09:40 UTC. We are investigating the root cause and will share an update as soon as we can.
resolved Feb 05, 2026, 10:18 AM UTC

This incident has been resolved. The impact is limited to risk signal / risk score.

Read the full incident report →

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