Riskified incident

Control Center: Orders not displaying in real time

Resolved after 40 minutes, on December 9, 2024.

resolved Sep 01, 2025, 09:50 AM UTC

We are experiencing an issue where orders are not properly displayed in the Control Center. Components: Control Center Locations: Control Center Order decisions are not affected and order notifications still being sent. Timeline: • December 9, 2024 9:10AM UTC - [Investigating] Display issue detected • December 9, 2024 9:50AM UTC - [Resolved] Performance Overview dashboard fully restored

Started
Dec 09, 2024, 09:10 AM UTC
Resolved
Dec 09, 2024, 09:50 AM UTC
Duration
40m
Detected by Pingoru
Dec 09, 2024, 09:10 AM UTC

Update timeline

  1. resolved Sep 01, 2025, 09:50 AM UTC

    We are experiencing an issue where orders are not properly displayed in the Control Center. Components: Control Center Locations: Control Center Order decisions are not affected and order notifications still being sent. Timeline: • December 9, 2024 9:10AM UTC - [Investigating] Display issue detected • December 9, 2024 9:50AM UTC - [Resolved] Performance Overview dashboard fully restored

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