Resolved after 22 hours 48 minutes, on June 20, 2025.
We are experiencing an issue where orders are not properly displayed in the Control Center. Affected: Orders sent as of 7pm UTC Components: Control Center Issue has been identified and resolved but full recovery will take additional few hours. Order decisions are not impacted at all while Orders Visibility and Recovery are limited at this time. Timeline: • June 20, 2025 9:54PM UTC - [Monitoring] Initial issue detected • June 20, 2025 11:03PM UTC - [Monitoring] Orders displaying correctly, Agent Recover still limited • June 21, 2025 5:48PM UTC - [Resolved] All systems operational
Update timeline
- resolved Sep 01, 2025, 09:49 AM UTC
We are experiencing an issue where orders are not properly displayed in the Control Center. Affected: Orders sent as of 7pm UTC Components: Control Center Issue has been identified and resolved but full recovery will take additional few hours. Order decisions are not impacted at all while Orders Visibility and Recovery are limited at this time. Timeline: • June 20, 2025 9:54PM UTC - [Monitoring] Initial issue detected • June 20, 2025 11:03PM UTC - [Monitoring] Orders displaying correctly, Agent Recover still limited • June 21, 2025 5:48PM UTC - [Resolved] All systems operational
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