Rise Up incident

Rise Up platform is slow / not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on January 9, 2023 affecting Web application and API, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2023, 04:24 PM UTC
Resolved
Jan 09, 2023, 04:52 PM UTC
Duration
28m
Detected by Pingoru
Jan 09, 2023, 04:24 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Jan 09, 2023, 04:24 PM UTC

    We encounter an issue on platform. We are currently working on it to identify the root cause.

  2. monitoring Jan 09, 2023, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2023, 04:52 PM UTC

    This incident has been resolved.