Rise Up incident

Rise Up platform is slow / not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on January 23, 2023 affecting Web application and API, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 09:48 AM UTC
Resolved
Jan 23, 2023, 12:15 PM UTC
Duration
2h 27m
Detected by Pingoru
Jan 23, 2023, 09:48 AM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Jan 23, 2023, 09:48 AM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Jan 23, 2023, 09:57 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 23, 2023, 12:15 PM UTC

    A fix has been implemented and the incident is now resolved.