Rise Up experienced a major incident on February 28, 2023 affecting Web application and API, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Web applicationAPI
Update timeline
- investigating Feb 28, 2023, 01:01 PM UTC
We encounter an issue on web platform. We are currently working on it to identify the root cause.
- identified Feb 28, 2023, 01:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 28, 2023, 01:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 28, 2023, 03:32 PM UTC
This incident has been resolved.