Rise Up incident

Rise Up platform is slow / not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on March 7, 2023 affecting Web application and API, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2023, 03:00 PM UTC
Resolved
Mar 07, 2023, 08:27 PM UTC
Duration
5h 27m
Detected by Pingoru
Mar 07, 2023, 03:00 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Mar 07, 2023, 03:00 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. investigating Mar 07, 2023, 03:01 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 07, 2023, 03:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 07, 2023, 08:27 PM UTC

    A fix has been implemented and this incident is now resolved.