Rise Up incident

Rise Up platform is slow / not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on March 13, 2023 affecting Web application and API, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2023, 02:26 PM UTC
Resolved
Mar 13, 2023, 05:06 PM UTC
Duration
2h 40m
Detected by Pingoru
Mar 13, 2023, 02:26 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Mar 13, 2023, 02:26 PM UTC

    We encounter an issue on web paltform. We are currently working on it to identify the root cause.

  2. investigating Mar 13, 2023, 02:58 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 13, 2023, 03:35 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 13, 2023, 05:06 PM UTC

    A fix has been implemented and this incident has been resolved.