Rise Up incident

Rise Up platform is slow / not available

Major Resolved View vendor source →

Rise Up experienced a major incident on April 4, 2023 affecting Web application and API, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 09:31 AM UTC
Resolved
Apr 04, 2023, 10:23 AM UTC
Duration
51m
Detected by Pingoru
Apr 04, 2023, 09:31 AM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Apr 04, 2023, 09:31 AM UTC

    We encounter an issue on some parts of web platform. We are currently working on it to identify the root cause.

  2. identified Apr 04, 2023, 09:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 04, 2023, 10:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 04, 2023, 10:23 AM UTC

    This incident has been resolved.