Rise Up incident

Rise Up platform is slow / not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on July 11, 2023 affecting Web application and API, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2023, 12:51 PM UTC
Resolved
Jul 11, 2023, 04:11 PM UTC
Duration
3h 19m
Detected by Pingoru
Jul 11, 2023, 12:51 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Jul 11, 2023, 12:51 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Jul 11, 2023, 01:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2023, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 11, 2023, 04:11 PM UTC

    This incident has been resolved.