Rise Up incident

Rise Up platform is not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on August 29, 2023 affecting Web application and API, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2023, 12:46 PM UTC
Resolved
Aug 29, 2023, 03:38 PM UTC
Duration
2h 51m
Detected by Pingoru
Aug 29, 2023, 12:46 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Aug 29, 2023, 12:46 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. investigating Aug 29, 2023, 12:53 PM UTC

    Platform is back up, still investigating.

  3. identified Aug 29, 2023, 01:11 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Aug 29, 2023, 03:38 PM UTC

    This incident has been resolved.