Rise Up incident

Rise Up platform is not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on September 7, 2023 affecting Web application and API, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2023, 12:50 PM UTC
Resolved
Sep 07, 2023, 04:34 PM UTC
Duration
3h 43m
Detected by Pingoru
Sep 07, 2023, 12:50 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Sep 07, 2023, 12:50 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Sep 07, 2023, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 07, 2023, 04:34 PM UTC

    A fix has been implemented and this incident is now resolved.