Rise Up incident

Rise Up platform is not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on September 27, 2023 affecting Web application and API, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2023, 12:13 PM UTC
Resolved
Sep 27, 2023, 03:14 PM UTC
Duration
3h 1m
Detected by Pingoru
Sep 27, 2023, 12:13 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Sep 27, 2023, 12:13 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Sep 27, 2023, 12:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 27, 2023, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 27, 2023, 03:14 PM UTC

    This incident has been resolved.