Rise Up incident

Rise Up platform is not available

Major Resolved View vendor source →

Rise Up experienced a major incident on October 2, 2023 affecting Web application and API, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2023, 08:29 AM UTC
Resolved
Oct 02, 2023, 09:48 AM UTC
Duration
1h 19m
Detected by Pingoru
Oct 02, 2023, 08:29 AM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Oct 02, 2023, 08:29 AM UTC

    We encounter an issue on platform. We are currently working on it to identify the root cause.

  2. identified Oct 02, 2023, 08:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 02, 2023, 09:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 02, 2023, 09:48 AM UTC

    This incident has been resolved.