Rise Up experienced a major incident on October 9, 2023 affecting Web application and API, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Web applicationAPI
Update timeline
- investigating Oct 09, 2023, 09:33 AM UTC
We encounter an issue on web platform. We are currently working on it to identify the root cause.
- identified Oct 09, 2023, 09:34 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2023, 09:39 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2023, 09:56 AM UTC
This incident has been resolved.