Rise Up incident

Rise Up platform is not available

Critical Resolved View vendor source →

Rise Up experienced a critical incident on October 19, 2023 affecting Web application and API, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 09:38 AM UTC
Resolved
Oct 19, 2023, 10:06 AM UTC
Duration
28m
Detected by Pingoru
Oct 19, 2023, 09:38 AM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Oct 19, 2023, 09:38 AM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. identified Oct 19, 2023, 09:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 19, 2023, 09:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 19, 2023, 10:06 AM UTC

    This incident has been resolved.