Rise Up incident

Rise Up platform is slow

Minor Resolved View vendor source →

Rise Up experienced a minor incident on November 7, 2023 affecting Web application and API, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2023, 01:17 PM UTC
Resolved
Nov 07, 2023, 02:10 PM UTC
Duration
52m
Detected by Pingoru
Nov 07, 2023, 01:17 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Nov 07, 2023, 01:17 PM UTC

    We encounter slowness on web platform since a few minutes. We are currently working on it to identify the root cause.

  2. identified Nov 07, 2023, 01:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 07, 2023, 01:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 07, 2023, 02:10 PM UTC

    This incident has been resolved.