Rise Up incident

Rise Up platform is slow

Minor Resolved View vendor source →

Rise Up experienced a minor incident on November 13, 2023 affecting Web application and API, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 01:35 PM UTC
Resolved
Nov 13, 2023, 04:43 PM UTC
Duration
3h 8m
Detected by Pingoru
Nov 13, 2023, 01:35 PM UTC

Affected components

Web applicationAPI

Update timeline

  1. investigating Nov 13, 2023, 01:35 PM UTC

    We encounter an issue on web platform. We are currently working on it to identify the root cause.

  2. monitoring Nov 13, 2023, 01:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2023, 04:43 PM UTC

    This incident has been resolved.