Rise Up experienced a major incident on November 7, 2024 affecting Web application and API, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Web applicationAPI
Update timeline
- investigating Nov 07, 2024, 12:09 PM UTC
We encounter an issue on web platform. We are currently working on it to identify the root cause.
- identified Nov 07, 2024, 12:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 07, 2024, 12:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 07, 2024, 12:15 PM UTC
This incident has been resolved.